Atfor also offers a range of additional services that go beyond payment processing.
Our extended portfolio covers IT consulting, infrastructure management, security, compliance, and user experience optimization. These services are designed to help businesses strengthen their technological foundation, meet regulatory requirements, streamline operations, and create seamless digital experiences for their customers. By combining deep industry expertise with advanced IT capabilities, Atfor delivers end-to-end solutions that support growth, security, and efficiency.
1. Strategy & Business Development:
IT Strategy Consulting :
- Comprehensive analysis of the client’s IT environment, current architecture, and digital maturity.
- Development of a long-term roadmap for digital transformation, technology investments, and budgeting.
- Advising on scalable solutions to support future business growth.
Financial & Payment Consulting:
- Evaluation of existing payment methods and providers to optimize transaction costs.
- Recommendations on multi-currency strategies, settlement schemes, and cross-border payments.
- Structuring efficient payment flows to maximize conversion and minimize operational risks.
IT Process & Workflow Consultation:
- Analysis and redesign of IT-related business processes with a focus on efficiency.
- Implementation of ITIL best practices for incident, change, and service management.
- Workflow automation and optimization to reduce operational overhead.
2. Infrastructure & Technical Support:
Server & Network Administration:
- Full-cycle management of server infrastructure, including setup, configuration, and optimization.
- Network administration, security configuration, and performance monitoring.
- Operating system support and system software updates to ensure stability.
Helpdesk & Technical Support:
- Centralized handling of user requests and troubleshooting of technical issues.
- Diagnostics of system failures and resolution of incidents with minimal downtime.
- Guidance on working with corporate software and applications.
Software Maintenance & Updates:
- Planning and execution of software updates with minimal operational disruption.
- Patch management, bug fixing, and compatibility testing.
- Lifecycle management of enterprise applications.
System Performance Optimization:
- In-depth performance assessment of IT systems and identification of bottlenecks.
- Configuration adjustments to maximize speed, stability, and efficiency.
- Recommendations on hardware/software upgrades and resource allocation.
3. Security, Compliance & Risk Management:
Information Security Audit:
- Comprehensive security assessment of IT infrastructure and payment systems.
- Identification of vulnerabilities, misconfigurations, and potential threats.
- Verification of compliance with GDPR, PCI DSS, and other security frameworks.
- Development of tailored recommendations for risk mitigation.
Compliance & Regulatory Consulting:
- Advisory on international compliance standards (PCI DSS, GDPR, AML/KYC, PSD2).
- Assistance with audit preparation and documentation.
- Development of internal compliance policies, reporting frameworks, and staff training.
Anti-Fraud Consulting:
- Analysis of payment flow vulnerabilities and fraud exposure.
- Development of fraud-prevention strategies tailored to business models and geographies.
- Configuration of fraud-detection rules, scoring systems, and transaction monitoring.
Monitoring & Incident Response:
- 24/7 real-time monitoring of IT infrastructure and payment systems.
- Prompt incident detection and resolution to minimize downtime.
- Log analysis, anomaly detection, and proactive prevention of failures or attacks.
4. Customer Experience & Optimization:
Conversion & UX Consulting for Payments:
- Assessment of the client’s checkout and payment funnel to identify drop-off points.
- Recommendations on optimizing available payment methods per region and customer segment.
- Design of streamlined checkout flows to increase approval rates and customer satisfaction.
Usability Audit:
- Expert evaluation of digital interfaces (web and mobile).
- Usability testing with real users to identify weaknesses and barriers.
- Development of actionable recommendations to improve user experience and accessibility.